1. We pre-book orders each month with DECIEM, the parent company of the Ordinary brand.
2. Lead time for pre-booking orders is 5-7 weeks.
3. Each month we send PO to DECIEM on the 19th. Any order after that will be booked next month.
4. You can order any item of the Ordinary, even those not listed on our website.
5. Our prices include shipping fees from Canada to Hong Kong. You only pay from HK to your country.