Return Policy

Return Order

Our primary goal is your complete gratification. All purchases on q-depot.com are 100% guaranteed to be genuine, new, and without defect or damage. We accept the return of the products at our cost within 30 days for a full refund/store credit if any items you received are damaged, defective, or incorrect. You can return the goods within 30 days for other reasons at your cost, given that the products are new and not opened or damaged.
You have to send the items by international registered mail to us and the refund will be issued within three working days upon receiving your return items.

Cancel/Change Order

You can cancel, change or amend your order until it's not processed or shipped. Once an order is processed or shipped, we will not entertain any change or cancelation. Sometimes orders are processed and shipped the same day.

If you wish to cancel, change or amend your order, please contact our Customer Service as soon as possible.