Wholesale Shipping & Tracking JP
You will only know your exact shipping fee once you place an order and goods arrive in our warehouse. Then we will know the exact weight of the products and we can calculate the shipping fee. As you know the shipping fee depends on the actual weight of the shipment.
For the time being, you may estimate your shipping fee.
FedEx takes 5-10 days to almost all countries around the world. Shipping by EMS Japan takes around 3 to 5 days to over 100 countries. In general, your parcel shall arrive within 9 working days anywhere in the world unless it's held by the custom.
Delivery times may be effected by Covid-19.
Yes, we can deliver all over the world from Japan via FedEx, DHL or EMS.
While EMS Japan could delivery to almost all countries around the world except few countries, while in some countries they don't deliver to nationwide and could only deliver to some selected areas. You may visit the EMS Japan website to check if your country and area is covered by EMS Japan here>
The shipping fees are NOT inclusive of customs duties and tax. Also, we are not familiar with and not responsible for customs handling in your country. Being an importer, you shall be the one to understand and handle customs in your country.
However, we take the following precaution to smoothen the customs clearance process.
Divide Shipment: If you have a few cartons to be shipped, we may send each carton on different days or could send it to different people you suggest such as your family members or your friends. If there is just one carton under one name at custom, it's less likely it will be held by custom.
Low-Value Declaration: We can help you to under-declare the goods below $100 while shipping, as small value parcels are not held by the custom in most countries. This is only possible while shipping with EMS Japan. We cannot under-declare while shipping with couriers other than EMS.
Yes, you are free to use your own forwarder, given that your forwarder prepares export documents and coordinates with our Korean office.
If you received the wrong items, please contact us within 5 days after receiving your items. Any claim afterward will not be entertained. Sometimes, products are renewed and their packing is changed or they have an additional gift item along. Such cases are not treated as the wrong item.