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FAQ

Wholesale Miscellaneous

In case of any dispute about products, payment, shipping or others, you must contact us to report and discuss the dispute within 3 months of transaction time. Afterward, all transactions are assumed to be settled and any dispute will not be entertained. 

Yes, it's absolutely free to sign up for a wholesale account. It just takes less than a minute to sign up a wholesale account and you are free to decide either to buy or don't after signing up. 

If you have a question that isn't answered here, please Click Here. You can also get instant help by Live Chat. (Monday ~ Friday 9:00am - 7:00pm GMT+8). If we are away, leave your message and we guarantee reply within 24hours.