How to Order Wholesale
In order to check wholesale prices, you must sign in to a wholesale account. If you don't have one, you should sign up for a wholesale account. Please note that retail account will be able to view wholesale prices, you must have and sign in to a wholesale account.
Watch below Video Tutorial to learn the complete ordering process.
- Download Order Sheet from here
- Fill order quantity
- Input the supply rate according to the order size
- Upload or email the order sheet
- Our wholesale staff will follow up within ONE working day.
In order to check the status of your wholesale order(s), please visit here. You may also watch the below tutorial to learn how to check your order status.
MOQ stands for Minimum Order Quantity.
Minimum order quantity per brand is US$300 or KRW 330,000 for the majority of the brands. While some brands MOQ could be $500++ (KRW 550,000++). For more details, please visit our wholesale page here: https://www.q-depot.com/korean-cosmetics-wholesale-supplier
Yes, you can cancel your order until you didn't make the deposit and your order is not yet up for processing. Once the deposit is made and the order is under processing or it's ready, you are unable to cancel or refund.
Yes, it's absolutely free to sign up for a wholesale account. It just takes less than a minute to sign up a wholesale account and you are free to decide either to buy or don't after signing up.
You will only know your exact shipping fee once you place an order and goods arrive in our warehouse. Then we will know the exact weight of the products and we can calculate the shipping fee. As you know the shipping fee depends on the weight of the shipment.
For the time being, you may estimate your shipping fee.
- Estimate EMS Shipping Fee: Please Click here >
To learn how to estimate shipping fee, watch this Video Tutorial
2. Download DHL Rates: [60% discount on listed DHL rates]. Click here >
3. Download TNT Rates: Click here >
4. Customs Inclusive Shipping Fee: Click here >
Box Quantity is the number of pieces of one product in a box. As you know that wholesale is not done by one piece or two pieces rather you have to buy a whole box of each product.
Box quantity is mentioned on the order sheet right before the column where you input your order.
Please note that the given wholesale and retail prices on the order sheet are applicable to one product not the whole box.
Unfortunately No! Please note that we do not keep stock of any item. Everything is ordered from the brands head office or their exclusive distributor upon receiving your order and they all required MOQ and Box Quantity. If we do not meet the required MOQ or Box Quantity, we cannot get the stock and hence we cannot supply to you. Please understand!
When you download an order sheet, the default prices and supply rate is applicable to orders $5000+. If your order is small then this amount, you must change supply rate in the top middle of the order sheet where it says "Input your supply rate" and if you don't do that, we will adjust your rate according to your order size and hence the prices and final total will change.
To find out different supply rates by different order size for all brands, please visit our wholesale page here >
There is no way to know the stock of any product or a brand. As you know that the stock level with the brand's head office or their exclusive supplier change by every minute and it's impossible to have the latest updates about stock.
We will only know the stock situation when we send order to each brand head office or when we receive goods from them.
In case of any dispute about products, payment, shipping or others, you must contact us to report and discuss the dispute within 3 months of transaction time. Afterward, all transactions are assumed to be settled and any dispute will not be entertained.
You are obliged to settle your final payment as soon as possible once the final invoice has been issued. We will store your parcel for two weeks without any charge but afterward, you have to pay warehousing fees on a daily basis. In the worst case, if you did not pay in 2 months' time, your goods will be sold at a discounted price and our funds will be redeemed. You will not be able to get any refund.