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FAQ

Wholesale Brands & Products

Brand

If you can't find the brand you are looking for, please contact us and we will try to source it for you. Make sure that you have a list and quantity of each product you want. 

 

Products

If you can't find the product you are looking for, please add it at the bottom of the order sheet in yellow highlighted cell. We will source it for you unless it's not discontinued. 


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Yes! all items are sourced directly from brands head office and we guarantee to offer every product manufactured not more than 4 to 9 months. 


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Yes! you can. We can provide samples for some selective brands at the best wholesale prices. For more details, please visit our wholesale page here..


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Box Quantity is the number of pieces of one product in a box. As you know that wholesale is not done by one piece or two pieces rather you have to buy a whole box of each product.


Box quantity is mentioned on the order sheet right before the column where you input your order. 


Please note that the given wholesale and retail prices on the order sheet are applicable to one product, not the whole box. 


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To find out the best-seller brands and products for wholesale at q-depot, read this article 


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To find out the best seller brands and products for wholesale at q-depot, read this article .. [Must to read article]


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Watch below Video Tutorial to learn as how to place wholesale order right from your iPhone or iPad on the go.

 


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MOQ stands for Minimum Order Quantity.


The minimum order quantity per brand is US$300 or KRW 350,000 for the majority of the brands. While some brands MOQ could be $500++ (KRW 570,000++). For more details, please visit our wholesale page here: https://www.q-depot.com/korean-cosmetics-wholesale-supplier


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If you received the wrong, damaged or item with any other problem, please contact us within 5 days after receiving your items. Any claim afterward will not be entertained.


Sometimes, products are renewed and their packing is changed or they have an additional gift item along. Such cases are not treated as the wrong item. 


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Yes, you can cancel your order until you didn't make the deposit and your order is not yet up for processing. Once the deposit is made and the order is under processing or it's ready, you are unable to cancel or refund.

Unfortunately not! Please note that we do not keep stock of any item. Everything is ordered from the brand's head office or their exclusive supplier upon receiving your order and they all required MOQ and Box Quantity. If we do not meet the required MOQ or Box Quantity, we can not get the stock, and hence we cannot supply to you. Please understand! 


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Sorry, we don't. We do not have product pictures, but you can easily find them on the brand's official website or on Google in public domains. 


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We can provide MSDS for selective brands such as COSRX, Tony Moly and Holika only (not every product). Please note that MSDS can only be provided by brands head office to their official distributors in countries other than Korea. If you need MSDS, then you have to deal directly with brand head office and officialiy partner with them to sell their products in your country (if they do not have any existing distributor). 

We are sorry, but MSDS is very hard to get and we can not provide it. 


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Currently, we are handling over 160+ famous Korean cosmetics brands and offer best wholesale rates. New brands are added regularly to meet the market demand. If you can't find the brand you are looking for, contact us and we can try to source it for you. 


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You can easily find products on the order sheet by simply searching for it. You can enter the product name in an excel search bar on the top right (excel 2016) or press CTRL+F on your keyboard.

 

For example, you want to find a product name Etude House 99% Aloe Soothing Gel. Try to search product by different combinations like, search the word 99% or Aloe Soothing or Soothing Gel. If you can't find by one combination, try another one. Do not rely on searching by full product name as the name you have might be different from the name of the product we have on the order sheet. So try to make a combination of two or three words to effectively search the products you want. Products are sorted as A-Z and you may follow through to find the product. 


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Korean cosmetic products have two types of expiry:

  1. Before opening
  2. After opening 


​Thats the reason all brands print only the product manufacturing date rather than expiry dates as expiry depends or before are after opening.

 

General Product Expiry Instructions

 

ItemShelf Life

Product Category
 
Product TypeBefore OpeningAfter Opening
Skin careToner, Emulsion, Essence, Cream30 Months12 Months
Face Oil36 Months12 Months
Mask Pack36 MonthsSoonest after opening
Make upBB, Base makup, Foundation30 Months12 Months
Skin foundation, Skin cover and Concealer
Lip stick
Tint and Lip gloss
Powder, Pact, Eye shadow, Brush36 Months
Nail and Enamel30 Months
Eye Make upMascara30 Months6 Months
Eyeliner
OthersSun care30 Months12 Months
Cleansing
Hair and Body36-60 Months12 Months

 


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Yes, we also supply Japanese cosmetics. For more details, please visit Japanese Cosmetics Wholesale page

In case of any dispute about products, payment, shipping or others, you must contact us to report and discuss the dispute within 3 months of transaction time. Afterward, all transactions are assumed to be settled and any dispute will not be entertained.