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FAQ

FAQ - Miscellaneous

Store credit is like a cash wallet on our website. Store credits are automatically used during checkout. Your store credit balance is shown at the top right corner of your account page after login.

Only one coupon or gift voucher can be used per purchase.


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General Product Expiry Instructions

 

Item Shelf Life
Product Category Product Type Before Opening After Opening
Skin care Toner, Emulsion, Essence, Cream 30 Months 12 Months
Face Oil 36 Months 12 Months
Mask Pack 36 Months Soonest after opening
Make up BB, Base makup, Foundation 30 Months 12 Months
Skin foundation, Skin cover and Concealer
Lip stick
Tint and Lip gloss
Powder, Pact, Eye shadow, Brush 36 Months
Nail and Enamel 30 Months
Eye Make up Mascara 30 Months 6 Months
Eyeliner
Others Sun care 30 Months 12 Months
Cleansing
Hair and Body 36-60 Months 12 Months

Note: These are standard expiry dates, which may vary by product or brand. For exact figure, please check product instruction on product packaging or inside labels. Generally, products has long shelf life before opening however, once its opened the product has a high chance of being altered by the penetration of foreign particles and bacteria.

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