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FAQ - Miscellaneous

Store credit is like a cash wallet on our website. Store credits are automatically used during checkout. Your store credit balance is shown at the top right corner of your account page after login.

Only one coupon or gift voucher can be used per purchase.


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General Product Expiry Instructions

 

ItemShelf Life
Product CategoryProduct TypeBefore OpeningAfter Opening
Skin careToner, Emulsion, Essence, Cream30 Months12 Months
Face Oil36 Months12 Months
Mask Pack36 MonthsSoonest after opening
Make upBB, Base makup, Foundation30 Months12 Months
Skin foundation, Skin cover and Concealer
Lip stick
Tint and Lip gloss
Powder, Pact, Eye shadow, Brush36 Months
Nail and Enamel30 Months
Eye Make upMascara30 Months6 Months
Eyeliner
OthersSun care30 Months12 Months
Cleansing
Hair and Body36-60 Months12 Months

Note: These are standard expiry dates, which may vary by product or brand. For exact figure, please check product instruction on product packaging or inside labels. Generally, products has long shelf life before opening however, once its opened the product has a high chance of being altered by the penetration of foreign particles and bacteria.

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